Support during the Coronavirus Outbreak

IMPORTANT NOTICE: BOOKING AN APPOINTMENT

Last updated 05/11/2020

During this second lockdown we are continuing to run face-to-face physiotherapy, acupuncture, foot health and oxygen treatment appointments. We also offer a limited number of home visits to help people to be able to come to the Centre for further treatment.

We have been preparing the Centre to ensure that our cleaning procedures are more robust and frequent, we have acquired all necessary PPE including hand sanitiser, face shields, masks, aprons and gloves.  A new appointment procedure is in place.  To book an appointment please use one of the following methods:

Call 01296 696133 and leave a message, stating what treatment you would like to make an appointment for and who your last physiotherapist was.  Please also leave a contact number and we will call you back with your appointment day/time. 

OR

For OXYGEN email oxygen@chilternsmscentre.org

For PHYSIOTHERAPY email info@chilternsmscentre.org   You will require an initial phone/video consultation first for both Centre and home visit appointments

For foot health or lymphodema email karenshaw@chilternsmscentre.org 

For Acupuncture please email info@chilternsmscentre.org

You will receive a confirmation email and further information once your appointment has been booked.

If you have an appointment please follow these guidelines:

• On arrival to the Centre, members must remain in their vehicles until they are greeted by their treating clinician who will be wearing full PPE (gloves, apron, face mask and visor).
• The treating clinician will take your temperature and run through the standard Covid-19 screening questions. If all of this is fine, you will be accompanied into the Centre. If you have a raised temperature or there are concerns over the answers provided to the Covid-19 screening questions, unfortunately, you will be asked to leave and self-isolate for the recommended period (10 days).
• If you have an oxygen appointment you will be asked to put your oxygen mask on before you enter the building.
• Members must wear a mask at all times unless you have a medical reason for not wearing one.
• On entry to the building, you must sanitise your hands at the sanitiser station.
• Anyone who is with you must wait in their car whilst your appointment takes place.
• You will be shown straight to your treatment/exercise area.
• Your therapist may ask you to complete a feedback questionnaire at the end of your session.
• When your treatment is over you will be guided out of the building.
• If you wish to make a donation whilst you are at the Centre, you can either deposit a cash or cheque donation in an envelope in the large wooden collection box, or your therapist will be able to take a donation by card.
• Please bring your own drink but please do not bring any food into the Centre.
• Toilet facilities will be available

We are continuing to provide our remote support service through telephone and video calls with our physio team, live exercise classes, online workshops, virtual social activities and telephone counselling.  We are still accepting new members, although assessments will take place via telephone/video call.

For online EXERCISE CLASSES and Yoga please email exercise@chilternsmscentre.org to be sent the Zoom link.  Bookings must be received by the day before the class.  

On this page you will find links to helpful advice and services, as well as articles and videos on additional exercises, workshops and activities you can do from home.

If you have any concerns please contact us on 01296 696133 or info@chilternsmscentre.org